About Us

About Us

Welcome to TOYNECD. We run the online retail store at https://toynecd.com, carefully curating quality projection lights and ambient lighting products designed to transform everyday spaces with beautiful visuals, relaxing atmospheres, and immersive lighting experiences.

We focus on delivering transparent product details, secure checkout processes, seamless shopping journeys, and responsive customer assistance.

Our support team is ready to help you with product consultations, order status tracking, shipping updates, return applications, payment issues, privacy-related submissions, and all other store-related concerns.

Customer support for TOYNECD is operated by Shenzhen Zhengyangyang Technology Co., Ltd.

Email: service@toynecd.com

Address:
Room Unit A-18C, Rongxing Building, Fuhao Garden, No. 1007 Banxuegang Avenue, Ma'antang Community, Bantian Subdistrict, Longgang District, Shenzhen

Please reach out to our team before sending back any goods. We will review your request and provide accurate return instructions, including the designated return address for your specific order.

When submitting inquiries regarding a completed purchase, kindly provide your order number together with the email address you entered during checkout. This allows our staff to quickly locate your order information and provide more efficient support.

We endeavour to reply to every customer inquiry within 1–2 business days.